Effective date: 01.08.2015

Amway Website Privacy Notice

This Website Privacy Notice describes how Amway GmbH, Benzstrassee 11 b-c, D-82178 Puchheim (henceforth "Amway") uses the personal data recompiled or received from visitors ("Visitors") to this website (the "Website").  It describes how we recompile or receive your personal data, the type of personal data we collect, how we use share and protect such data, your rights and how you can contact with use about our privacy practices.

For further information about how we can collect and use the personal data of persons not visiting the website, please read our Privacy Policy for Amway Business Owners and Amway consumer partners if you are an Amway Business Owners ("ABO") or Consumer Partner (including information about how we could use your personal data when you are in the system in the website as an ABO or Consumer Partner).

How we can collect or receive your personal data

There are different ways Amway can collect or receive your personal data when you use the Website.

You can decide to provide your personal data and other information through different communication channels indicated in the Website, for example, e-mail addresses, telephone numbers or Amway online forms.

We can use cookies or similar technologies, to collect certain usage information when you have access to, visualise or use the Website. A cookie is a data file that is installed in a computer or mobile device when it is used to visit websites. We do not allow the installation of third party cookies in your device. The following cookie is not indispensable for our Website to function. It is generally used for the provision, maintenance and improvement of our services. We do not establish this cookie without your consent.

  • The following cookie is crucial for our Website to function.

 Name of the cookie




This cookie stores visitors shopping cart details




  • The following cookies are not indispensable for our Website to function. They are generally used for the provision, maintenance and improvement of our services. None of these cookies are established without your consent.

 Name of the cookie





This cookie memorises the predetermined language of the user


This cookie indicates that the user has completed a poll



This cookie indicates that the user has completed a questionnaire




This cookie memorises the country preference of the user


This cookie stores the predetermined configuration of the user profile



This cookie stores the predetermined configuration of the user attributes



This cookie stores the predetermined configuration of the user profile and attributes



This cookie maintains supervision of the technical session



This cookie maintains supervision of the technical session


Google Analytics, Coremetrics, Omniture, Tealeaf

These cookies are used to collect information about the use that visitors make of our websites. All the data collected by these cookies are anonymous and not user-specific. The information includes the amount of website visitors, the origin of the visitors, and the sites they have visited.


You can deactivate cookies in the browser configuration (for example: in the "Preferences" options or "Internet Options of your browser).  Nevertheless, take into account that some of the Website functions cannot function correctly if you deactivate the use of cookies. To obtain further detailed information about how to use or eliminate cookies, visit http://www.allaboutcookies.org/.

Type of personal date that we can collect

Using the previously listed cookie, in the "How we can collect or receive your personal data", we can collect information related to the use you make of the Website, your IP address, type of browser and operative system.

Likewise, using the communication channels available in the Website we are able to collect your contact data, like your name, e-mail address, postal address and telephone and fax numbers. You can also voluntarily provide other data related to you during your enquiries or comments. Nevertheless we advise you to only provide the personal data that is strictly necessary to allow us to adequately answer your enquiries or comments.

How we use the personal data we collect

We use the personal data to (I) respond to your comments or enquiries; (II) improve the Website, including user experience; and (III) diagnose problems in our servers. If you decide to not provide your personal data, possibly we are not able to provide the previously mentioned services.

Registry as a customer

If you register as a customer we will ask you to provide the following personal data:

  • contact details (e.g. name, postal or e-mail address, fax and telephone numbers);
  • date of birth;
  • password;
  • tax information required by the applicable legislation;
  • payment data (e.g. account number or credit card number);
  • product preferences, buying habits, purchasing history and consumption behaviour;
  • communication preferences.

We can also request other personal data from you only in exceptional circumstances. In the case that we need to process such personal data about you, we assure you that there is a legal method for that (e.g. your explicit consent).

We can use the information provided by you for:

  • managing your registration as a customer;
  • creating and managing your online account and responding to your enquiries;
  • processing your product reservations or services;
  • communicating with you;
  • providing your name, address, telephone number or e-mail address to your ABO;
  • providing your website use by using cookies (e.g. to provide the shopping cart service, remember your session start data and language preferences, etc.);
  • improving the website, including the back office and supervision of your website use by using cookies, and detecting problems with our software or hardware;
  • carrying out accounting, auditing, billing and recompilation activities; and
  • complying with applicable legal requirements, industrial standards and new policies.

If you decide to not provide your personal data we cannot offer the previously mentioned services.

How we can share personal data

Amway does not sell, lease or interchange your personal data. Amway can only share your personal data with: 

·         Amway group entities with whom it is reasonably necessary or convenient that Amway provides personal data; 

·         Amway Business Owners in order to allow communication regarding counsel, information about orders and information about the products you order from Amway and the Amway business opportunity, and

·         Government authorities or other third parties, if that is obligatory by law or reasonably necessary to protect the rights, property and security of others or ourselves.

 International data transfer

We can transfer personal data that we collect about you to Amway affiliates or other entities of the Amway matrix company, Alticor Inc., some of which can be found in countries other than the one where the data was originally collected. The laws in these countries cannot provide the same data protection level as those of the country where you originally provided the data. When we transfer data to other countries, we protect the data as described in the Privacy Communication and according to applicable laws. The Amway matrix company, Alticor, Inc., is certified in the secure port framework stipulated by the USA Commerce Department, the European and Swiss Council related to the collection, storage, use, transfer and other processes of personal data transferred from the European Economic Area or Switzerland to USA. The European Commission, in its Decision 2000/520/EC, recognises that this programme provides an adequate level of personal data protection. To obtain further information, check the Alticor Secure port privacy policy at www.alticor.com/PrivacyPolicy.aspx. To obtain further information about the international data transfer we perform, check

How we protect personal data

We maintain adequate technical and organizational security measures in order to protect the personal data your provide from destruction, loss, alteration, access, distribution ore accidental, illegal or unauthorised use. 

How long do we keep personal data

We store personal data during the necessary time to comply with the objectives for which we collect the data (check section “How we use the personal data we collect” mentioned above), unless legally required otherwise. 

Links to other websites

The Website can include links to other websites maintained by third parties, with information and privacy practices different to ours. We are not responsible and do not respond for the information and privacy practices used by such third parties. We encourage you to read the privacy communications of all third party websites before using them or providing any personal data or any other information.

Updating of Website Privacy Communication

Amway reserves the right to modify this Website Privacy Communication at any time. In the case that we modify this Website Privacy Communication, we update the effective date and the changes will come into force after their publication. We encourage you to regularly check the Website Privacy Communication.

Your rights

Your rights according to the applicable laws include access to the personal data, the right to rectify, cancel or block such personal data, the right to opposition to certain treatment of the data. To exercise these rights you should send a written request using our contact details indicated below.

How to contact with us

If you want to make any comment or enquiry related to this Website Privacy Communication or you want to update the information we have about you or exercise your rights, you can contact us by sending an e-mail. Also you may write to us at: Amway Iberia, S.A., C/ Narcís Monturiol, nº 10-12, 2º A, 08960 Sant Just Desvern, España